Structure note: these Terms have three layers. Sections 1–12 apply to everyone. Section 13 (US Rider) applies only to users in the United States. Section 14 (EU/UK Rider) applies only to consumers in the European Union, EEA, and United Kingdom. If a rider conflicts with the base terms, the rider wins for those users.
1. Who we are and what you are agreeing to
QuitBets (the “Service”) is published by S12 Studio, a French SASU, SIREN 107 211 898, 47 rue Vivienne, 75002 Paris, France (“we”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
2. What QuitBets is, and what it is not
QuitBets is a wellness and self-improvement tool. It provides habit-tracking, motivational content, and app-blocking assistance, all aimed at helping you reduce or stop sports betting.
QuitBets is not a medical service. It does not provide medical advice, diagnosis, treatment, therapy, or counseling. It is not a substitute for professional care, and nothing in the Service creates a clinician–patient relationship. Gambling problems can be serious; if you need professional help, please contact a qualified professional, and in a crisis contact the resources in section 3.
No outcome is guaranteed. Recovery is personal and depends on factors outside any app. We promise honest tools, not results.
3. Crisis resources (always free)
If you are in crisis or thinking about harming yourself, stop using the app and contact: 988(Suicide & Crisis Lifeline, US), 1-800-GAMBLER (US problem gambling helpline), or your local emergency number. These resources and the in-app panic tools are free and never behind the paywall, and always will be.
4. Eligibility
You must be at least 18 years old (or the age of majority where you live, if higher). The Service is not directed to minors, and you confirm your age at first launch. If we learn a user is under 18, we will close the account and refund any active subscription.
5. Your account
Core features work with an anonymous account created on your device. You are responsible for your device’s security. We may suspend or terminate accounts that violate these Terms (section 7), with a refund of any unused prepaid period except in cases of serious abuse.
6. Subscriptions, billing, and refunds
- Payment is processed by Apple (App Store) or Google (Google Play), under your platform account. We never receive your card details.
- Subscriptions auto-renew until cancelled. You can cancel at any time in your platform’s subscription settings or from our Settings screen, in one tap, no questions, no retention flows. Cancellation stops future charges; the current period runs to its end.
- Free-trial terms (duration, post-trial price) are displayed before you start a trial.
- Refunds are handled by Apple/Google under their policies (that is how platform billing works). If you have a problem, contact us at support@quitbets.app anyway, where the platform will not refund and your situation is genuinely unfair, we can grant service credits or assist with the platform process. Our Refund Policy page has the details.
- Tips (the milestone tip jar) are voluntary, non-refundable except as required by law, and buy nothing, they are gratitude, not features.
7. Acceptable use
You agree not to: (a) use the Service to promote gambling, betting services, or related affiliate schemes; (b) harass, threaten, or exploit other users; (c) post illegal content; (d) attempt to probe, breach, scrape, reverse-engineer, or overload the Service or its APIs; (e) use the Service to build a competing dataset or train models; (f) misrepresent your age; (g) resell access. Violations may result in immediate termination and, for attacks on the Service, you agree to indemnify us for resulting costs (section 11).
8. Intellectual property
The Service, its content, design, and software are owned by S12 Studio or its licensors. We grant you a personal, non-transferable, revocable license to use the app for its intended purpose. “QuitBets” and our logos are our trademarks.
9. Disclaimers of warranties
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, uninterrupted availability, and that the blocking features will block every gambling product (new betting apps and sites appear constantly; blocking is assistance, not a guarantee).
10. Limitation of liability
To the maximum extent permitted by applicable law: (a) we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost savings, or gambling losses you incur; (b) our total aggregate liability for all claims relating to the Service is capped at the greater of the amounts you paid us in the 12 months before the claim or 50 EUR/USD. Nothing in these Terms excludes or limits liability that cannot be excluded by law, including for gross negligence, willful misconduct, death, or personal injury caused by our negligence, or your mandatory consumer rights.
11. Indemnification
You will indemnify us against third-party claims and costs arising from your violation of section 7 (acceptable use) or your unlawful use of the Service.
12. General
- Changes: we may update these Terms; material changes will be notified in-app at least 15 days in advance. Continued use after the effective date is acceptance; if you disagree, cancel and stop using the Service (with a pro-rata refund of any prepaid period on request).
- Severability: if a clause is unenforceable, the rest survives.
- Assignment: we may assign these Terms in a sale or restructuring of the business; you may not assign them.
- Governing law (base layer): French law, courts of Paris, subject to the riders below and to mandatory consumer protections of your country of residence.
- Apple/Google: the platforms’ standard licensed-application terms also apply to the app binary; they are beneficiaries of these Terms for that purpose only.
13. US rider: dispute resolution by binding arbitration; class action waiver
Applies to users in the United States. READ THIS: it affects your legal rights.
13.1 Informal first. Before filing anything, you agree to email support@quitbets.app with the dispute; we both get 45 days to resolve it informally. Most problems are solved here, faster and free.
13.2 Binding individual arbitration. Any dispute not resolved informally will be settled by binding arbitration on an individual basis, administered by the American Arbitration Association under its Consumer Arbitration Rules, by videoconference or, at your choice, in your county of residence. Judgment may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this section. We will pay arbitration fees that exceed what court filing would have cost you, for claims under $10,000 brought in good faith.
13.3 Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for intellectual-property infringement or unauthorized access to the Service (section 7(d)).
13.4 Class action waiver. All disputes are individual. Neither of us may participate in a class action, class arbitration, or representative proceeding. If this waiver is held unenforceable for a particular claim, that claim (and only that claim) proceeds in court, and the rest stays in arbitration.
13.5 Batch arbitration. If 25 or more similar demands are filed by or with the assistance of coordinated counsel, the AAA shall administer them in batches of up to 50, with a single arbitrator per batch, to keep the process fair and efficient for everyone.
13.6 Your right to opt out. You may reject this arbitration section, no penalty, no effect on your service, by emailing support@quitbets.appwith the subject “Arbitration Opt-Out” within 30 days of first accepting these Terms. (This opt-out right strengthens the enforceability of this section for everyone who does not use it, that is why it exists.)
13.7 Survival. This section survives termination of your account.
14. EU / UK rider: consumer rights
Applies to consumers in the EU, EEA, and UK.
14.1 Your statutory rights are untouched. Nothing in these Terms limits rights you have under the consumer law of your country of residence, and you may bring proceedings in your own country’s courts. Section 13 (arbitration) does not apply to you.
14.2 Withdrawal. For digital services, EU law gives you a 14-day withdrawal right. Subscriptions purchased through Apple/Google follow the platforms’ withdrawal and refund processes, which implement this right; trials and our one-tap cancellation give you equivalent or better protection in practice.
14.3 Conformity. EU rules on the conformity of digital content and services apply; if the Service does not work as described, you have the remedies those rules provide.
14.4 Language. These Terms are offered in English; the version in your language of purchase prevails where the law requires.